free shipping this Week On order over $75
free shipping this Week On order over $75

Refund & Return Policy

At K'lure Skrubz, we want you to be completely satisfied with your purchase of our products, including the Shonte Joggers known for their contemporary fit. If for any reason you are not satisfied, we offer a 10-day refund policy to ensure your peace of mind.

  1. Eligibility:

    • To be eligible for a refund, you must meet the following criteria:
      • The item(s) being returned must be purchased directly from our website,
      • The item(s) must be in their original condition, unworn, and with all original tags attached.
      • The request for a refund must be made within 10 days from the date of delivery.
  2. Returns Process:

    • To initiate a return and request a refund, please follow these steps:
      • Contact our customer support team at [insert contact information] within the 10-day refund period to notify us of your intention to return the item(s).
      • Our customer support team will provide you with instructions on how to return the item(s) and the address to which they should be shipped.
      • Please ensure that the item(s) are securely packaged to prevent damage during transit.
      • You are responsible for the return shipping costs unless the item(s) received are defective or incorrect.
  3. Refund Processing:

    • Once we receive the returned item(s) and confirm that they meet the eligibility criteria, we will process your refund within 3 business days.
    • The refund will be issued to the original payment method used during the purchase.
    • Please note that it may take additional time for the refunded amount to reflect in your account, depending on your financial institution.
  4. Non-Refundable Items:

    • The following items are non-refundable:
      • Items not purchased directly from our website,
      • Items that are damaged, altered, or not in their original condition.
      • Items that are returned after the 10-day refund period.
  5. Exchanges and Store Credit:

    • We currently do not offer direct exchanges. If you wish to exchange an item, you will need to return the original item(s) for a refund and place a new order for the desired item(s).
    • Alternatively, we offer store credit for returned items, which can be used towards future purchases on our website. Please contact our customer support team for more information.
  6. Contact Us:

    • If you have any questions, concerns, or require assistance with the refund process, please contact our customer support team.